Pad - Terms
Welcome to Pad.
By downloading, accessing, or using the Pad application ("App"), you agree to be bound by these Terms and Conditions ("Terms").
Please read them carefully before using the App.
About Pad
Pad is an online property marketplace that allows users to list, browse, and enquire about properties for sale across Australia. Pad is not a licensed real estate agent and does not act as an agent, broker, or representative for any party.
All transactions and negotiations occur directly between buyers and sellers. Enquiries are made directly via the seller's personal email address — Pad does not provide an in-app messaging or chat service.
Eligibility
You must be at least 18 years of age to use Pad. By using the App, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.
Account Registration
To access certain features of Pad, you must create an account. You agree to:
Provide accurate and complete information during registration
Keep your account credentials secure and confidential
Notify us immediately of any unauthorised use of your account
Be responsible for all activity that occurs under your account
Listing Rules
When creating a listing on Pad, you agree to:
Only list properties you own or have legal authority to list
Provide accurate, truthful, and complete information about the property
Not include misleading, deceptive, or fraudulent content
Not list properties that are subject to legal disputes without disclosure
Remove or update your listing promptly if circumstances change
Pad reserves the right to remove any listing at its sole discretion without notice.
Fees and Payments
Pad offers two listing plans:
Monthly Plan — $99/month A recurring monthly subscription with a 7-day free trial. You will not be charged during the trial period. After the trial, your payment method will be charged $99/month. You may cancel at any time and your listing will remain active until the end of the current billing period.
Annual Plan — $450/year A one-time annual payment giving you 12 months of listing visibility. At the end of the 12-month period, you will need to renew to keep your listing active.
First 100 Listings Free The first 100 listings on Pad are completely free using the promo code LAUNCHPAD at checkout on the annual plan. This offer is limited to one redemption per user and is subject to availability.
All payments are processed securely through Stripe. By making a payment, you agree to Stripe's Terms of Service available at stripe.com/legal.
If payment fails or a subscription lapses, your listing will be automatically removed from the map until payment is resolved.
Refunds
Due to the nature of digital listing services, Pad does not offer refunds on completed payments except where required by Australian Consumer Law.
Monthly Plan — You may cancel at any time. No refund will be issued for the current billing period. Your listing will remain active until the end of the paid period.
Annual Plan — Annual payments are non-refundable except where required by law. If you believe you are entitled to a refund under Australian Consumer Law, please contact us at sy.padapp@gmail.com.
Free Trial — If you cancel during the 7-day free trial period on the monthly plan, you will not be charged.
No Real Estate Advice
Pad is a marketplace platform only. Nothing on Pad constitutes financial, legal, or real estate advice. You should seek independent professional advice before making any property-related decisions.
Pad does not verify the accuracy of any listing information and makes no representations or warranties regarding any property listed on the App.
Prohibited Conduct
You must not use Pad to:
Post false, misleading, or fraudulent listings
Harass, abuse, or harm other users
Violate any applicable Australian laws or regulations
Attempt to gain unauthorised access to the App or its systems
Use automated tools to scrape or extract data from the App
Intellectual Property
All content, trademarks, logos, and intellectual property on Pad (excluding user-submitted listings) are owned by or licensed to Pad. You may not reproduce, distribute, or use any Pad content without prior written permission.
Limitation of Liability
To the maximum extent permitted by Australian law, Pad and its operators are not liable for any direct, indirect, incidental, or consequential loss or damage arising from your use of the App, including but not limited to:
Inaccurate or misleading listing information provided by users
Any dealings or disputes between buyers and sellers
Loss of data or interruption of service
Termination
Pad reserves the right to suspend or terminate your account at any time for breach of these Terms or for any other reason at its sole discretion. You may delete your account at any time by contacting us at sy.padapp@gmail.com.
Changes to These Terms
We may update these Terms from time to time. We will notify you of significant changes via the App or by email. Your continued use of Pad after changes are posted constitutes your acceptance of the updated Terms.
Governing Law
These Terms are governed by the laws of Australia. Any disputes arising from these Terms or your use of Pad will be subject to the exclusive jurisdiction of the courts of Australia.
Contact Us
If you have any questions about these Terms, please contact us at:
sy.padapp@gmail.com