Pad - Privacy Policy

Pad - Privacy Policy

Your privacy is important to us.
This Privacy Policy explains how Pad ("we", "us", "our") collects, uses, stores, and protects your personal information when you use the Pad application.
This policy is compliant with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

Your privacy is important to us.
This Privacy Policy explains how Pad ("we", "us", "our") collects, uses, stores, and protects your personal information when you use the Pad application.
This policy is compliant with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

  1. Information We Collect
    We collect the following types of information:

    Account Information

    Email address

    Password (encrypted)
    Name (if provided via Google or Apple sign-in)

Listing Information
 Property address and details
 Photos uploaded by you
 Listing price and description
 Seller contact information

Usage Information
 App usage data and interactions
 Device information and identifiers
 Location data (used only to display nearby listings)

2. How We Use Your Information
 We use your information to:
 Create and manage your Pad account
 Display your property listings to other users
 Facilitate contact between buyers and sellers via the seller's personal email address
 Process payments via Stripe
 Send service-related notifications and updates
 Improve and develop the App
 Comply with legal obligations

  1. How We Store Your Information
    Your data is stored securely using Google Firebase, which provides industry-standard encryption and security measures. Firebase servers may be located outside of Australia. By using Pad, you consent to your information being stored and processed in accordance with Google's data handling practices.

Photos you upload are stored in Firebase Cloud Storage. We retain your data for as long as your account is active or as required by law.

  1. Sharing Your Information
    We do not sell your personal information. We may share your information with:
    Other users — your listing details and contact email are visible to other users of the App so buyers can contact you directly
    Stripe — for secure payment processing
    Google Firebase — for data storage and authentication
    Law enforcement or government bodies — where required by law


  1. Your Rights
    Under the Australian Privacy Act, you have the right to:
    Access the personal information we hold about you
    Request correction of inaccurate or incomplete information
    Request deletion of your account and personal data
    Complain about a privacy breach

To exercise any of these rights, contact us at sy.padapp@gmail.com.

  1. Cookies and Tracking
    Pad does not use cookies directly. However, third-party services such as Firebase and Stripe may use cookies or similar tracking technologies as part of their services. Please refer to their respective privacy policies for more information.


  2. Children's Privacy
    Pad is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.


  3. Security
    We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.


  4. Changes to This Policy
    We may update this Privacy Policy from time to time. We will notify you of any significant changes via the App or by email. Your continued use of Pad after changes are posted constitutes your acceptance of the updated policy.


  5. . Complaints
    If you have a complaint about how we have handled your personal information, please contact us first at sy.padapp@gmail.com. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.


  6. . Contact Us
    For any privacy-related questions or requests, please contact:
    sy.padapp@gmail.com

  1. Information We Collect
    We collect the following types of information:

    Account Information

    Email address

    Password (encrypted)
    Name (if provided via Google or Apple sign-in)

Listing Information
 Property address and details
 Photos uploaded by you
 Listing price and description
 Seller contact information

Usage Information
 App usage data and interactions
 Device information and identifiers
 Location data (used only to display nearby
 listings)

2. How We Use Your Information
 We use your information to:
 Create and manage your Pad account
 Display your property listings to other users
 Facilitate contact between buyers and
sellers via the seller's personal email
 address
 Process payments via Stripe
 Send service-related notifications and updates
 Improve and develop the App
 Comply with legal obligations

  1. How We Store Your Information
    Your data is stored securely using Google Firebase, which provides industry-standard encryption and security measures. Firebase servers may be located outside of Australia. By using Pad, you consent to your information being stored and processed in accordance with Google's data handling practices.

Photos you upload are stored in Firebase Cloud Storage. We retain your data for as long as your account is active or as required by law.

  1. Sharing Your Information
    We do not sell your personal information. We may share your information with:
    Other users — your listing details and contact email are visible to other users of the App so buyers can contact you directly
    Stripe — for secure payment processing
    Google Firebase — for data storage and authentication
    Law enforcement or government bodies — where required by law


  1. Your Rights
    Under the Australian Privacy Act, you have the right to:
    Access the personal information we hold about you
    Request correction of inaccurate or incomplete information
    Request deletion of your account and personal data
    Complain about a privacy breach

To exercise any of these rights, contact us at sy.padapp@gmail.com.

  1. Cookies and Tracking
    Pad does not use cookies directly. However, third-party services such as Firebase and Stripe may use cookies or similar tracking technologies as part of their services. Please refer to their respective privacy policies for more information.


  2. Children's Privacy
    Pad is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.


  3. Security
    We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. However, no method of transmission over the internet is completely secure and we cannot guarantee absolute security.


  4. Changes to This Policy
    We may update this Privacy Policy from time to time. We will notify you of any significant changes via the App or by email. Your continued use of Pad after changes are posted constitutes your acceptance of the updated policy.


  5. . Complaints
    If you have a complaint about how we have handled your personal information, please contact us first at sy.padapp@gmail.com. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.


  6. . Contact Us
    For any privacy-related questions or requests, please contact:
    sy.padapp@gmail.com